Terms & Conditions

Legal Entity
Elephant & Feather Ltd is a UK registered company. The company’s registered address is: 25 Market Square, Potton, Beds SG19 2NP (‘we’, ‘us’ or ‘our’) is the supplier of the products (‘Products’) available on www.elephantandfeather.co.uk (‘our site’)

Acceptance of terms
By using www.elephantandfeather.co.uk you agree to be bound by these terms and conditions.

These terms and conditions (together with the documents referred to in them) tell you the terms and conditions on which we supply any of the Products to you. Please read these terms and conditions carefully and make sure that you understand them, before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.

Elephant & Feather Ltd reserves the right to update its terms and conditions from time to time.
 
Elegibility
By placing an order through www.elephantandfeather.co.uk you represent and warrant that:
(a) you are legally capable of entering into binding contracts;
(b) you are at least 18 years old;
(c) are the holder of a valid debit/credit card;
 
Pricing & Availability
All prices are stated in British pounds. Please note you are responsible for complying with local tax laws. Elephant & Feather ltd. reserves the right to change product prices and information without prior notice.

All Products are subject to availability. If a product is temporarily out of stock, please email us on studio@elephantandfeather.co.uk and we’ll notify you as soon as it’s back online. Alternatively keep checking the website.
 
Payment & Sales Tax
All prices are inclusive of 20% VAT unless you are a trade customer in which case prices will be shown exclusive of VAT. We accept Visa, Mastercard & Paypal. If you would like to get in touch with us about a different billing method please feel free to contact us.

  
Products and Designs
Whilst every effort has been made to ensure our products are displayed accurately onscreen, some computer monitors may display colours of prints incorrectly and the artwork may vary slightly from the colours you see on screen.

All our designs are protected by copyright. All images/text on the website belong to Elephant & Feather and must not be used without our permission.
 
Gallery Enquiries, Whole and Private Commissions
If you're interested in becoming a stockist please don't hesitate to contact us at studio@elephantandfeather.co.uk
 
Fraud Prevention
Internet fraud is a serious matter. We encourage you to be cautious about submitting your financial information online and to vet any organisation which purports to protect your information. If you feel that you have been the victim of fraudulent purchase activity through our store, please contact your bank (or related financial institution) immediately. Unless instructed not to by your financial institution, contact us next. If the questionable transaction is “pending” there is a chance we can cancel it before any money has been exchanged. If the payment has been processed, please contact us so that we can put a hold on it before it gets shipped. We will do everything in our power to prevent the processing of fraudulent orders, inclusive to contacting you by phone or email to verify your payment and shipping information.
 
Content Usage
Please contact us should you wish to use any of our content or make reference to Elephant & Feather publicly. Along with seeking our permission we ask that you provide credit for any content you intend to re-use, and hyperlink it to www.elephant & Feather.co.uk if used online. Whenever possible, we are happy to provide high resolution photographs and answer any questions you may have at that time.
We reserve the right to request that any third-party remove our content or other copyrighted materials at any time for any reason.
 
Copyright & Trademarks
Elephant & Feather designs are properties of Elephant & Feather Ltd. In addition, any photos, designs, graphics, text or other content are protected by worldwide copyright and other intellectual property laws, treaties and protections. You may not reproduce, publish, distribute, transmit, transfer, sell or modify any portion of this site without express written permission from Elephant & Feather Ltd. 
All third-party names, trademarks and copyrights are properties of their respective owners.
 
Cookies
We use cookies to help us remember you, process items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can provide a better site experience. 
 
Privacy Policy
Please read our Privacy Policy here.
 
RETURN AND REFUND POLICY

We really hope you love your Elephant & Feather products. If you are not entirely happy please notify us on studio@elephantandfeather.co.uk.You must return your unwanted products for a refund within 7 working days from the day you received the products. If the good are damaged, please send a clear photo or return as stated above. The products, including their original packaging, must be returned “as new” in a saleable condition. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund. Unfortunately, we cannot cover the cost of return postage. This provision does not affect your statutory rights as a consumer.